New Veteran Service for Seacoast Veterans


Congratulations to Dianne Smith and Rad Nichols from the Cooperative

Alliance for Seacoast Transportation (COAST) for bringing an

important enhancement to the transportation infrastructure that will serve

our veteran community.

COAST, a regional public transit provider serving the greater Seacoast area

of NH submitted a project proposal to enhance the planned

“call/coordination center” that is currently in development to better

coordinate publicly-funded transportation services in the Southeast NH

region.   This development is the result of a long-standing collaborative

effort by a number of area organizations to ensure that said services are

performed as effectively and efficiently as possible (

The Federal Transit Administration, in conjunction with the VA and DOD,

made a one-time capital grant available to support the final development of

or enhancement of “ready-to-go” call/coordination centers ( .   As

the lead agency of the local collaborative group and the recipient of FTA

funds, COAST applied for funds to enhance the call center – to make the

infrastructure and service delivery more effective and efficient through

improved technology.

The proposal included projects to be supported with $324,000 of Federal

funds.  The project selection summary from FTA notes:

COAST will create a call center that will serve as an information and

referral service for Veterans and other members of the community.   The

project will fund one-call/one-click infrastructure needs, including

enhanced web-based coordination software, increased call-taking hardware

and mobile data terminals for vehicles involved in the coordination

transportation effort.

As you can imagine, the real work for this project is just beginning.

COAST and the collaborative group, the Alliance for Community

Transportation (ACT) look forward to the input of military and civilian

groups as they move forward in making this project a reality.   We would

like to thank the VFW and the Manchester VA Medical Center for submitting

Letters of Support (on very short notice:-).  According to the grant

writers, these letters were instrumental in the approval of the proposed


Thank you again to COAST – for bringing another important military-civilian

partnership project to New Hampshire.    jo
Jo Moncher

Bureau Chief

Community Based Military Programs

Department of Health and Human Services

** Please note NEW phone number:   603-271-9394